Privacy Policy — Tavira Plumbing Pros

1. Overview

Tavira Plumbing Pros (a specialized brand of Tavira Services) provides professional plumbing, leak detection, and water system repairs across Tavira and the Eastern Algarve.

This policy details how we manage personal information collected through our contact forms, phone calls, and direct WhatsApp messages.

2. Personal Information Collected

To schedule plumbers and provide accurate written quotes, we collect:

• Full name and phone/WhatsApp number.
• Service location (home address, holiday rental name, or landmark).
• Details regarding the plumbing issue, including diagnostic photos or videos sent for technical assessment.
• Tax details (NIF) for official Portuguese invoicing (fatura).

3. How Information Is Processed

Data provided is exclusively used to evaluate plumbing scope, communicate appointment times, send quotes, dispatch technicians, and issue mandatory legal invoices.

4. Data Storage & Security

We take appropriate security measures to safeguard your details. Your personal information is accessible only by authorized technicians and administrative personnel involved in servicing your property.

5. Contact & Support

If you wish to update your details or request deletion of non-accounting data, please contact hello@taviraservices.pt.